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Nespresso problem – No water coming out

If you have a new Nespresso coffee machine, or you have not used it for a long time, you will probably find that no water comes out when you press the button. You can hear the pump and motor whirring inside and making a noise, but no water is being drawn through the Nespresso machine. It appears to be broken or just not working.

This fix works for all sorts of Nespresso machines like the Nespresso Citiz, Nespresso Maestria, Nespresso Lattissima, Nespresso U, Nespresso Pixie, Nespresso Virtuoline or Nespresso Inissia.

To fix this, check the simple things first.  Is there water in the water container or reservoir?  Is the water container or reservoir correctly seated on its base and clicked in place?  Is the Nespresso coffee machine plugged in and turned on?

If these are not the problem, then the internal water pump is probably just air-locked.  The water pump needs to have water in it to allow water to flow through the system, otherwise no water can come out. This is a very common Nespresso problem. Here’s how to fix it.

To prime the water pump and get water into it:

  • Raise the top lever on your Nespresso pod coffee machine vertically
  • Press the Lungo or Espresso button once.  You will hear the motor or pump in the machine whir and start up
  • Push the top lever back a bit further, it will go about half an inch beyond the vertical
  • After a second or so you will hear and see water start to flow through the Nespresso machine
  • Close the top lever back down to its normal horizontal position

Problem solved 🙂

Note: An air lock can also happen if you allow the water reservoir to run dry, resulting in no water coming out of the Nespresso machine. For example, if there is too little water in the reservoir for the amount of coffee you are trying to make it will run dry and cause an airlock. So it’s always a good plan to keep the water container topped up before making your delicious Nespresso coffee in the morning to make sure the reservoir doesn’t run dry.




163 Comments:

  1. the guide fixed my new machine issue..really appreciate it. thank you

  2. I have a Magimix M130 & the lever at the top seems to have seized up. There’s a pod inside, but no water is being drawn through & everything seems to be locked in position & there’s just a humming noise, as though it’s trying to work. Any suggestions?

  3. Abdullah Alghamdi

    Thanks .. it fixed mine 🙂

  4. Hallo. Just bought a brand new nespresso pixie. Water not coming through. Water also leaking through bottom of machine. Tried evrything. Still nothing. What else can I try.

  5. Hi.
    I have a Delonghi Nespresso machine and the coffee is not coming out.

    What can the issue be and how can i fix it?

    • I don’t know about yours, but I was just given a new Nespresso, and the water not coming out. I finally figured out that the pods I bought in London are smaller than the American pods! If Nespresso had not included pods with the machine, I never would have known they are a different size. I had a commercial machine someone gave me, and now, after throwing it away, I know why it wouldn’t work after it had for quite a while.
      I bought the pods in London because they were cheaper than they are to buy here online. It was fun too!

    • I have a Delonghi Nespresso machine, worked yesterday suddenly no water coming out today. I did everything that was suggested, tilting rocking, opening the pod lever and nothing. I could hear noises and water was reaching the bottom tray only. I unplugged and gave it a rest. Repeated all again finally (after much trying)I opened the lever QUARTER way and water came through. Put my cup for a coffee nothing!! Unplugged rested ( it was hot) put a pod in and presto: coffee!! So keep trying but for the delonghi empty the bottom tray often until it starts working to avoid being burned. I had to constantly refill the water tank too, obviously. I think the trick is with the lever. Thanks for this help can’t do without Nespresso coffee 🙂

  6. Hi maybe someone can help me! I have a maestria that is leaking to the bin, havent used it for a while. We did everything possible from cleaning emptying and descaling it. Is it broken? Any advice?

  7. I hoping you can help! I’ve turned on my nespresso machine and it’s asking me to descale! Carn’t even make a coffee… So I go through all the opinions but as soon as it starts it stops no water is pimping through at all! Guessing I got a air bubble?

  8. Problem solved indeed! Thank-you! 😀

  9. Hi I have a nesspresso Krups we descaled it now it won’t work not making any notice and won’t run the water how can I fix it tried what you have posted and it hasn’t worked

  10. Hi! I have a Essenza Delonghi that’s about 6 years old. This morning I tried descaling it after not using it for months and hadn’t ever been descaled either… : / I got the 2 lots of descaler water through it and then went to put a clean run through it and now it’s not doing anything, not starting up or pushing any water through. Only the lungo button is flashing : ( have I broken it?

    • no, you haven’t broken it. this is a defect with the machine when you don’t use it for a few months. any non-use for from about 1 month to several years will make this happen. what you’ll need to fix it:
      1. syringe
      2. security-screwdriver-bit-set-102
      you can either go through it and fix it yourself or pay nespresso to do it for you.
      1. open up the bottom of the Essenza Delonghi and find 2 tubes.
      2. disconnect those tubes.
      3. fill the syringe with water and force it through those tubes.
      4. reconnect and put back together
      the machine should work again.
      any questions let me know

      • Hello i have a Inissia 4 mths old… i descaled it, ran clean water afterthat it stopped working, lights power up also flash somtimes but there is no other activity. the motor makes no noise neither is there any water flowing. the inside does get steamy a little bit.

      • Hi, will the same fix work for a pixie? Mine hasn’t been used for ages. Would it be a side panel I need to remove? Thanks.

    • Did u try the instructions above?

      Hadn’t used mine in three years and couldn’t figure out how to get the water pump running until crossing this page. Thank you!

  11. Thank you master! You saved my little baby Essenza’s life! You are genius! But i have no idea my machine is making a very high noise.. could you help me to fix this please..

  12. Thanks so much! We let he water run dry and needed to do exactly what you recommended! Quick fix! Thanks!

  13. Fantastic tip thank you!! Saved me £79 to send off for repair. Note when you lift the handle don’t force just rock it gently on its hinge. Also I found that didn’t work alone, I had to tilt the machine back and forth a couple of times at 30 or so degree angles and that combined, solved the prob! Be careful of the hot water coming through once it gets going, especially when machine is at an angle if anyone is reading this!!

    Thanks again

    • Bingo! Your advice just worked as I was having no joy and feeling hard done to thinking my lever wouldn’t go back. Keeping it moving on the tilt worked. Thanks so much

  14. Leeanne Tennant

    Thank you so much for the fix. Worked perfectly.

  15. Thanks so much! I was about to send my Maestria back to be fixed so I’m very grateful to you for giving me a solution that worked.

  16. I have a D290. It’s been working fine for the past 5 years. However, just recently not only I’ve been having inconsistent amount but temperature is way less than warm. Tech support useless.

    Any advice.

  17. Pixie water lock. The fix worked in the past even though the lever never went past vertical. Tried tilting it but am reluctant to keep running the motor. The water tank is hidden and out of view. A possible DESIGN SOLUTION for those of us who forget to add water is to make the tank more visible or have an indicator that is on top where you are pushing the buttons. Of course this would add to the manufacturing cost but I may have to buy a new unit. We all love this machine and it has a nice small footprint.

  18. What an expensive piece of crap! no water no amount of hot water, tipping shaking, priming helps this nespresso vertuoline.

  19. We bought a second Nespresso for $10 at a yard sale! We were so bummed when we were told it worked, but had the problem listed above, a quick Google search lead me here and your solution fixed the problem immediately! Thank you so much!

  20. Thanks so much for all the answers – I just ended up picking up and putting down the water tank (so bubble came out) without pressing the buttons, and that forced enough water into it. But all the tips were so helpful! 🙂

    Just had my first coffee!

  21. This solution worked well for me twice in two years. Thank you for this simple fix. I really didn’t want to throw out my Nespresso maker.

  22. Awesome, thought i had 2 knackered machines now both fully working again – you are the dogs bo12ocks ✌️??

  23. Hello i have an krups and when i put the capsule on the krups, and when i close, don´t close it, too much pressure to close, any help ?

    thanks

  24. Just accidentally ran my machine without the water reservoir. You’re my savior! This worked immediately.

  25. A+. Thanks for helping me resolve my issue. I was about to lose my mind until I came across this tip. Worked on the first time!

  26. Our Breville coffee machine does not froth any more we bought it in August 2016 do you know what the problem .

  27. I’ve done the above manner, but still can not work

    • I also did this ti and nothing. The machine is not very old. I I did not use my machine for several months due to being gone out of the country. HELP i NEED my Nespresso

  28. We used rubber ducky to squirt water inside. Worked a charm

  29. I can’t thank you enough! It really worked. I was so close to throwing mine out. You just made my morning.

  30. Thanks a lot!
    You saved my ESSENZA machine.

  31. coffee coming through on all buttons except the front right hand button. Milk comes through then machine stops.

  32. Brilliant solution. Problem solved. Thanks!

  33. For my Lattissima Touch I followed the 5 steps without any result… than I tried the second step first, than the first step as second, than the 3rd and so on… changing the first two steps solved my pump problem without making physical exercises with my brand new Lattissima Touch 🙂

  34. You saved my Nespresso 🙂 My lever didn’t go past vertical either, but the attempt resulted in tilting the machine which seemed to connect the water line because very quickly the grumbling transitioned to a gurgling and the water started to pour. Thanks! Thought It was done for sure

    • Maybe I’m slow. Could you explain more clearly what you mean by pushing the lever up another half inch. Mine doesn’t go up at all. Is this with the machine open, locked etc. Thanks Lou .

  35. Thank you! I was gifted a used Nespresso and couldn’t get it to work. Now I’m sipping my first Nespresso coffee. Hurray!

  36. Thank you very much for sharing this. It completely solved our issue with our machine (Nespresso Essenza over 4 yrs old) after neglecting to fill up the water container and trying to make a coffee – duh!

  37. Thank you Carla (Jan 22). I have a Citiz, had to tilt it 90 degrees front down and water gurgled out. Runs ok again.

  38. Citiz… nope, none of this worked. eventually the motor just burnt out! 🙁
    Rocked it back and forth, different angles, started to mae a different noise, got excited then …heard a burning smell now it just sits there flashing lights. Got it for £25 on ebay was hoping for a steal but no cigar 🙁

    • Hello i had the same problem with my citiz the water wasnt going out and in one moment it start to make the noise as the water was going and it stop and a little smoke went out , did u get some solution or u know from where it came the smoke ?? Thank u very much

  39. I received a new Nespresso Inissia and when i first started it make really loud noise, is it normal? I have used Keuring machines and they are really quiet. Not sure if all Nespresso makes such loud noise.

  40. I am trying to boot up a virtually brand new machine. Couldnt get flow so i read and tried what you said. Then i found out that the coffee. Large and small buttons were supposed to light up. Mine were not. I let the machine sit then noticed that they came on for the first time. Thought i could get it flowing. Now after an attempt or two of your strategy, the lights go off again. Amy help?

    • Oh, and this us an old machine, model D290, just not used. Only the samples that it came with then stored.

    • In every country there’s a “Nespersso ” shop.. first try to call or email may need to send the machine..they usually help! ya expensive & very unpractical! . but they do beautiful job.. their coffee 2 nd to none for many yrs!.. I have mine 2 yrs.i used to spend min 10-20$ per day.. now Nespersso has paid for itself… better than any “Starbucks costa, Gloria.! Mine had “air” in it after 2 yrs use.. now new again!!:)

  41. Thank you so very much!!? I allmost bought a new one, And then thought about maybe finding a way o fixing it and you were it?

  42. I have a Essenza and once the lever is vertical, push it a little bit past the vertical away from you, it will start making some noise and eventually water will go through.

  43. Thank you!! Worked wonders on my Magimix Nespresso machine. The lever does not go past vertical but if you tilt the machine backwards whilst holding the on button you can hear the machine gurgling.

  44. I have a problem .my nespresso machin doesn’t work and when l turn on ,blinking the button and pause .after that no make a noise a no runing water .please help me !!!

    • I’ve bought 2 nespresso citiz machines and they both have the same problem-no water flow. The machine cost $430!
      I called for help twice and they want to manually prime the machine. It’s brand new!!!
      Tried your trick and it didn’t work. The handle does not go back.

      • Did you fix it? I have the same problem

      • I have the citiz. Same issue no water was coming out.

        To solve you need a rubby ducky ( im not kidding). Clean it and fill it with clean water.

        Lift the lever.

        Align the rubber ducky’s air hole (usually center bottom of toy) to the citiz water intake valve. Turn on the machine on lungo. Squeeze rubber duck

        This should create enough pressure to force water into the air tight tank and break whatever air pressure it is in there.

        Et voila citiz started to work!

  45. Oh and I have a nespresso inissia that this trick worked on.

  46. It works! Was so frustrated with it and the youtube videos and instruction manuals were of no help. Water was NOT coming out. Tried this trick and water started flowing. Thanks for saving me from having no espresso or spending hours looking for a solution!

  47. I have a garage sale machine..in the box and looking brand new…however, the pod does not get punctured. Water flows well..all over the counter….to anyone’s knowledge? Is there an adjustment for the lever/hole maker thing?

  48. The lever on the Nespresso Pixie does not push back any further than vertical.
    The solution described in the article did not work for me.

    I have a new Nespresso Pixie. I’m surprised to be experiencing issues because of what is clearly such a poor design quality by Nespresso. Also to see YouTube and google searching showing thousands of people having the same problem.

    If this represents the poor level of integrity, respect, excellence and service in Nespresso’s machines; What is really in the coffee, behind the neatly packaged capsules ? I imagine a LOT of mold and micro-toxins. I imagine if I looked into where their coffee REALLY comes from and how it is stored.. that it will meet todays regulations.. but that the truth behind it would be as shocking as the contents of a emulsified offal tube AKA sausage.

    It might taste good to most people… but what’s really in it.

  49. Great tips, it works on my Inissia at first tried. Thanks a bunch.

  50. 4 days ago i purchased Inissia Nespresso. Is the motor suppose to be that loud.My next door neighbor said she could hear the motor of the expresso maker. Is this normal?

    • Yes they are loud (louder that a loud speaking voice), but if your neighbor can hear it I assume your kitchens share a common wall. If you can, move the machine away from this common wall. If this is not the situation you must have very thin walls.

  51. You are a magician!! Thank you… I have my machine back 😉 :*

  52. Thanks! Your tip was very useful! Nesspresso wanted to charge ~USD 75 to fix the problem!

    • Thank you! This tip was perfect. My nespresso was in storage for over a year, and I thought that it was kaput. Your tip prevented me from going out and buying a new one. Yummy nespresso!

  53. Hi. I have a Nespresson U Machine. Water is being drawn from the beaker when turned on but coffee is not flowing through the external spout but (all of it) leaking directly into my drip tray at the bottom. Called Nespresso support and was told to send it in for repair or replace. Wondering if anyone can suggest a troubleshooting tip or two that I can try out before sending for repair.
    Thanks in advance

    • I have exactly the same problem – was told to try to use a brush to clear a possible blockage from coffee grains – tried several times with a toothbrush but to no avail…….a real shame as it is otherwise a good machine and I suspect the cost of repair will be close to the cost of a new machine –

    • I have the same problem. did you get any useful hint?

    • Argh… Me too same problem…2 yr old machine Everything works except coffee goes down into the drain rather than into the cup…
      I tried the rubber band trick ** and that worked for half a cup.. Then the rest went into the drain..
      **Rubber band trick… Take the capsule and lay the flat side on the bench.. Take a rubber band and loop it onto the capsule… And roll it down towards the capsule flat end.. Insert as usual… THE idea is that the rubber band increases the pressure on the front face of the capsule so that the front seal(ing) is better….. M

    • Raising my hand too for this particular issue with the Nespresso U! I adore this machine and don’t want to have to replace it with another model but I imagine a repair will be impractical. Did anyone figure out how to fix the internal leak? Lalz, did you end up getting it repaired?

  54. Thanks so much – this worked straight away – after being on the phone to Nespresso for ages and they couldn’t think what was wrong only could arrange a pick up! Pity they can’t train their own “technical coffee experts” to advise this first!

  55. Still doesn’t work. I have a Virtuoline. You can’t tilt the lever back and still run the machine. I tried tilting the entire machine backward to no avail. You can’t tilt it past vertical since water will spill every where. The machine just grinds and spins the coffee pod over and over.

  56. It works
    Thank you so much

    • Nespresso Professional ES 100: What if the pump is running continiously after first switch on? I repaired all the leaking seals and reassembled and then filled water and switched on and the machine initially worked like normal by first flushing and then stopped waiting for select button to carry on. This was normal procedure but then it switches the pump on and continues to pump hot water and does not switch off, even after pushing red button and all lights go off, it still pumps? Only remedy is to pull the plug. It almost seems that it could be a ‘reset’ problem, but how to do it? Before leaks it worked fine?

      • There is a way to reset the machine back to default settings I saw it this morning but can’t remember. A quick look on Google should find it

    • Wonderful that really worked! Thank you so much!

  57. I’ve a Nespresso Iniesta. After descaling, my machine won’t work. All the lights work properly but no water is coming out and the motor is not running. I’ve tried above tricks but still not working. Please help.

  58. I have a maestria and it ran out of water and it would not prime! After much trying the motor when pushing the lunga or expresso button does not start! Water only flows on the heating the glass side, can anyone help?
    Thanks in advance!

  59. Thank you so much!!! I was beginning to think I was going to have to replace the machine but this worked great. Machine is back to normal. Seems like the air lock was definitely the issue. We moved four months ago and haven’t used it since so it just needed a little reboot. ?

  60. I have a vertuoline and what I discovered was after a couple months of non use the head got locked up. By head I mean the part that stabs into the pod and spins. I ended up unplugging it, turning it over and pouring hot water over everything. Then manually spinning the head until it was free again. Now it works like new again.

    • Thank you!!!! Thought my vertuoline machine was broken. I followed your instructions and modified just a little bit. Hadn’t used it in a few months and there were grounds stuck in the rotating head. used a tooth brush and hot water to clean the central most puncture point and then the rest of the head. Rotated it a few times manually and I was making coffee in no time! Thanks again.

    • Thank you, Thank you, Thank you. I was ready to give up but I had just ordered capsules. If I buy a new machine I wouldn’t buy another Vertuoline. I would get a pixie or similar since all I do is make Americana’s anyway. This should buy me time to use up the small fortune worth of capsules and then I will get a new espresso machine. My spinner was so stuck I couldn’t have even told you it was supposed to spin. LOL Free as a bird now. Thanks again.

    • You saved me, Lee! I had tried all the tips above but just couldn’t figure out how that would work on a Vertuoline! Water spills, what lever is everyone talking about, etc?! I read your comment and manually reached up to spin the head – it was stuck. I torqued on it a bit and felt it release. Running a descaling now like a champ. Thank you x infinity!

  61. Guys, thought I would let you know what worked for me…
    I have a pixie nespresso and zeroes everything mentioned here and nothing worked. However on another site it suggested holding down the large cup button for 15 seconds to reset the machine. I did this and it worked.

  62. Thank you , Thank you, Thank you !! Breakfast coffee at last !!

  63. I have the nepresso zn100 model at my office. We keep going through pod after pod because its taking the pods, puncturing it as if it were going to make coffee, but only giving out water. any one else have this happen?

  64. Thanks 🙂 problem solved!

  65. David Brice-Bennett

    Waste of time contacting Nespresso coffee “experts” because they’re not very knowledgeable and just trot out half-sentences from the training manual. Customer service? Don’t even go there.

  66. I bought my Nespresso machine from the second hand shop for $5 (smug bast**d). When I got it home I could not get water feed. This page have me a good hint as to what the problem was, I thought the pump may need priming so followed the steps here. I still had no joy so I put some warm water directly in the water inlet, got a little sucker pad, the type used to secure things to bathroom tiles, and manually pumped the water into three machine. Worked a treat. Now I’ll dealer the machine and I’m good to go….. For $5! 😉

    • After my machine sat unused for 7 months it would not pump any water. I tried the other things listed by others and did not work. Then tried sucking air out of the unit with my wine vacuum pump, then ran with latch open. Wala, it worked?. Thanks

    • I had tried the other methods nothing worked. I figured it had to do with getting the air bubble out. Thanks so much. This worked. I boiled the water first to get it good and hot.

    • Thanks so much. I tried this method (all the others didn’t work) with boiled water. My machine is working again! ???

      • Thanks, my Vertuoline off eBay had same problem- rinsing helped 100%- I had to disconnect the water line and rinsed through both ways, with immediate success.
        (It did require removing the top cover first).

  67. Received a Latissa Nespresso as a gift. Followed all instructions and could not get it to work. Tried everything. Finally called customer service. They were honestly really great and the trick is HOT tap water, but not boiling. Fill the tank with hot water the first go around and run it a couple of times in a row. For some reason the hot water is what removes the air bubble which is stopping the pump from working when you first operate it.

    • Thanks Jen, the hot water tip was the one worked for me.

    • For my Pixie I did the same thing. customer service walked me through it, and the hot water seems to “open up” the plastic tubing. Filled tank with hot water, closed pod area, trid to run the pump 5x (removing tank to allows bubbles out after each one). when that didn’t work we unplugged and plugged back in holding the small shot button down. Tried again and then just let it sit for 45 min. When I got back, it is working fine.

  68. THANK YOU THANK YOU!!!

    • The hot water worked for me. Have a brand new citiz. Took a couple of button pushes but eventually primed. Thank you.

  69. I was having a bad morning til I found this page. Thanks! For some reason it is stronger than normal, but I think there might be exploded pods hanging causing a second issue. I do, at least, have coffee! Thanks

  70. Thanks – fixed the issue.

  71. I have a Pixie and the above suggestion did not work because the handle does not go past vertical. After a lot of frustration and just about ready to throw the machine out, I turned it on and tilted the machine back and forth still hearing the motor but no water, then I placed it all the way down till the front was nearly on the counter and I heard water. I stood it back up and water was running out.
    It has been giving me all kinds of grief lately – JUST after my one year warranty ran out. One of the things that is driving me crazy is the inconsistent levels of coffee. I like 4 oz per lungo but even when set to factory setting it sometimes gives only 2 oz then 3 then 4. I never know what I am going to get.
    I just ordered $125 dollars in pods and I’m praying the stupid machine holds out till I use them all up BECAUSE I’m done after that!

    • I bought a Maestria, one of the most expensive Nespresso machines, and face the same issue. No remedy seems sure shot. So, what do I do? Operate it manually.

      Sickeningly enough, Nespresso doesn’t seem to care & it’s very frustrating to get them to do anything worthwhile. It’s worse for me because I live in India where Nespresso is not present.

    • Hi Carla , I just got one of these machines today and tried everyone’s advice but yours was the only one that worked ! A bit of a shake back and forth and a bit of hot water and we’re firing out cappuccinos now . This solution works .

      Many thanks : )
      T

    • Atithep Maihom

      Thank you Carla, It’s work for my Pixie.

  72. 1yr old Vertuoline machine light is blinking two times every second, then pauses. Cannot get machine to do anything but make short whirling noise and some clicking. Tried new pods, troubleshooting……!!!! Nespresso wants $125 to fix a $200 machine that is 1mth out of warranty. HELP!

    • Hi, don’t give up! Keep unplugging and plugging back in, pressing the power putton each time. I had the same problem and it’s working now.

  73. That’s the only loophole with this coffee maker; the water tank is not sufficiently big to make two cups of coffee as well as cleaning the machine in one go since cleaning is also done using the steam.

  74. beat you are our Christmas angel! Cheers to you

  75. I had the same problem that the water wouldn’t come out. Tried all the above suggestions to no avail. Then elevated the water entry regulator on the water reservoir up and down a few times and it worked. I guess it had just gotten stuck and dried up during the packaging and shelf process. I’ll admit that the final process was my wife’s suggestion. ??

  76. Thank you, most helpful.

  77. AMAZING – I was worried my machine had broken just before Christmas!

    Thank you for the solution – mine is an older machine but I opened the top lever where you insert the pods and followed same instructions

    Thank you!

  78. I have to hold the buttons down to keep the water coming through and for the coffee to come through. I have a cube machine

  79. Brand new Vertuoline. Tried the initial setup for an hour, didn’t worked. thought about the position of the pipe Inside the machine and the pump not getting the water… restarted the whole process and decided to lift the machine from the front side to about 45° and all of a sudden the pump started to make a different noise and get water. After 30 sec water started to drip in the cup. Problem solved.

  80. We had a brand new Vertuoline just unpacked and my daughter (28) had tried for an hour to get past the initial setup process with the water cleansing… did not work, the pump wouldn’t get the water out the spout…
    I decided to give it a try a thought the pump needed some help, depending on how the pipe was running Inside of the system, it would just need to get to the pump, so I started the process and while the pump was running liftet the front of the machine by about 45° to the back and all of a sudden the pump started to make a different noise (didn’t sound like just pumping air), so I put it down again and after 30 sec. water started to drip in the cup… Solved.

  81. How would one prime a Vertuoline? Brand new machine just openened this morning and cannot get water to flow…..

    • Maybe give the Nespresso Customer Service number a call and they should be able to walk you through the process of clearing an air bubble/air lock.

  82. Priming the pump as you (and everyone else suggests) did not do the trick. My Essenza C100 has been sitting for 3 months. Can I remove the bottom plate and inspect the pump?

  83. I had the same problem and solved it shaking the machine a little bit, forward and backward.
    There was a pod (not original) keeping the water from flowing and the top lever couldn’t go vertical. When I shook the machine, it released the pod, and everything started working again 🙂

  84. Thank, very easy fix to a frustrating problem! I love my Nespresso machine again

  85. I have a Nespresso U Today I went to use it and the water would not come out of the spout but from inside the machine and now I cant open the top where the pod should go. Can you help?

    Regards Verna

    • I’m having this problem as well. I’ve had this machine for over two years and suddenly this morning the water went into the bottom section rather than through the spout to the cup. Not sure what’s wrong

    • Were you able to fix this?

    • Were you able to figure this out? Mines doing the same thing 🙁

    • Same model and same problem. But I can open the pod door, and it still accepts the pod and can brew a cup, it just dispenses the coffee into the pod reservoir instead of through the outlet spout! It seems to grab the pod and pull it backwards before beginning. Any solutions?

  86. I have a d290 motor makes notice but no water comes out

  87. i tried this solution and still no water coming through.

  88. the top lever will not go past the vertical. The motor is going and the reservoir is full and clicked into place. Can’t make coffee and I am going through pods trying to make espresso. I purchased the machine in January of 2015. It was fine for a number of months and then started to perform poorly. The lights on the cup indicators did not shut off but continued to blink and the machine did not shut itself off. Very disappointed.

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